What marketers should be focusing on in 2026




What marketers should be focusing on in 2026
James Robinson - Managing Director, Hello Starling
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As we head into 2026, marketers face a familiar challenge: more channels, more data, more technology and yet, more pressure than ever to prove value. The temptation is to chase whatever feels new or immediately measurable, but I think that the marketers who succeed in 2026 will be the ones who go back to basics.
Here are five areas marketers should be prioritising if they want to build brands that actually grow in 2026 and beyond.
1. Measurement that goes beyond clicks
By now, the industry’s obsession with short-term metrics should finally be wearing thin. Clicks, likes, and last-touch attribution have their place, but they are a poor proxy for real business impact.
Marketers should be investing in broader measurement frameworks such as brand uplift, share of search, consideration, footfall and pre- and post-campaign research.
These indicators give a better picture of whether marketing is creating future demand, not just harvesting existing intent. The brands that grow will be those that can confidently explain why the activity worked, not just what happened.
2. Balance short-term activation with long-term brand investment
The evidence is clear, yet still frequently ignored. So I’m going to say it louder for the people at the back…. Long-term brand building drives sustainable growth. In a tough economic climate, it’s understandable that budgets lean towards performance activity. But starving brand investment is a false economy.
In 2026, marketers should be planning for balance where they use performance channels to capture demand while consistently investing in channels that build memory structures and trust. It’s not an either/or choice.
3. Use AI as an assistant, not a replacement
AI will be embedded in marketing workflows in 2026. Planning, reporting, creative iteration and optimisation will all be faster and cheaper. But speed is not a strategy.
The competitive advantage will come from how well humans apply judgment, insight and restraint. AI should save teams from admin, not replace strategic thinking. Brands that rely on automation without a clear point of view risk sounding the same as everyone else.
4. Focus on attention, not just reach
Reach is easy to buy. Attention is not.
Marketers should be asking better questions about context, relevance, creative quality and environment. Where does our audience actually notice us? What mood are they in? What else is competing for their attention?
This is where channels like outdoor, audio, premium video and partnerships continue to outperform. In 2026, attention will be a more valuable currency than impressions alone.
5. In a complex world, be simple
Consumers are overwhelmed. Choice fatigue is real, and complexity kills conversion.
The brands that succeed will be the ones that make decisions easy, they’ll have clear propositions, consistent messaging and frictionless journeys. Internally, this means better briefs, clearer objectives and fewer vanity metrics and tactics. Externally, it means respecting the audience’s time and intelligence.
Marketing in 2026 isn’t going to be about doing more. It will be about doing the right things, doing them well and being brave enough to ignore the noise.
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