Transport for Wales pioneers VR training for railway staff
Transport for Wales pioneers VR training for railway staff
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Transport for Wales (TfW) has become the first train operator in the UK to roll out cutting-edge Virtual Reality (VR) training technology for its frontline staff.
The new system, developed in partnership with Scottish technology firm Denova, is designed to enhance staff preparation by simulating real-world scenarios in a classroom environment before moving trainees onto practical experience.
At the heart of the innovation is a computerised replica of TfW’s Class 197 train, the new fleet now operating across most of Wales and the Borders. The VR environment allows trainees to carry out tasks such as switching keys, checking route diagrams, and even using a whistle to alert virtual passengers.
David Lewis, Commercial Operations Trainer at Transport for Wales, said: “We’re really excited about launching this software. It’s a fantastic investment by TfW in training and will make a massive difference moving forward.
This sort of training is used by the military, NHS, emergency services and other educational establishments but we’re the first train operator in the UK to introduce it to our train manager function.
It’s important to understand that it doesn’t replace real life training but it will bridge the gap between theory in the classroom and practical experience.”
For long-serving staff, the benefits of the technology are already clear. Lee Alexander, a Conductor Instructor at TfW with 18 years’ experience, said he was “impressed to see the technology in action and I wish this was about when I was doing my training”.
He added: “You can test out situations you just wouldn’t typically experience in the real world when taking trainees out.
“I must have trained hundreds of Train Conductors over the years and this would have been fantastic to have had for them.
“I was really impressed with the technology and I like that we can suggest ideas for different scenarios.”
The VR training package has been created by Denova, which specialises in immersive simulation for high-pressure sectors. Brendan Morris, CEO of Denova, said: “We were delighted to be the technology partner for the Dispatch Simulator; it’s been a fantastic project and a real industry first.
“It allows trainees to practise degraded or emergency situations that they might seldom see, but need to be competent in. Like cab simulators for driving, the dispatch simulator helps build confidence and competence in safety critical procedures.
“Transport for Wales have really led the way with this innovation and we’re already seeing interested form other UK Operators.”
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