Matrix Biohazard Services honoured for excellence in specialist cleaning amid rapid growth
Matrix Biohazard Services honoured for excellence in specialist cleaning amid rapid growth
Matrix Biohazard Services Ltd, a division of South Wales-based Matrix Group, has received national recognition at the Business Awards for Excellence in Specialist Cleaning, affirming its status as one of the UK’s leading providers of trauma-informed and high-risk cleaning services.
Operating 24/7, 365 days a year, Matrix Biohazard is a trusted partner to over 1,000 clients across the UK, including police forces, the Royal Navy, and Sexual Assault Referral Centres (SARCs). The company handles complex and sensitive environments ranging from crime scenes and custodial facilities to hoarding situations and public health emergencies.
The award recognises Matrix’s impressive 300% year-on-year growth, adherence to rigorous national deployment standards, and a steadfast commitment to public safety and dignity. Over the past year, the firm has responded to nearly 3,000 critical incidents across the UK.
“This recognition is a tribute to the resilience, professionalism, and heart of our entire team,” said Carol Apps, Managing Director of Matrix Biohazard Services Ltd. “Every day, we are trusted to walk into some of the most difficult situations people can face, and we do so with empathy, skill, and an unshakable commitment to making things better. It’s an honour to have that work acknowledged on a national scale.”
Matrix’s technicians are specially trained to handle emotionally charged scenarios with discretion and care, delivering vital services with speed and professionalism — attributes that have become the company’s hallmark.
With this award, Matrix Biohazard not only cements its leadership in the field but also strengthens its commitment to expanding best practices in trauma-informed cleaning across the UK.
As demand for responsive and compassionate specialist cleaning continues to grow, Matrix’s recognition signals both industry leadership and a deepening dedication to serving some of the UK’s most vulnerable and complex environments.
